Operations Executive (E-Commerce)

NO OF POSITIONS: 3

ABOUT THE ROLE

We are looking for a young and dynamic individual for the role of Operations Executive, having E-Commerce knowledge, who will be part of our Operations team.

RESPONSIBILITIES

• Provide technical support and customer service to customers about their queries via Emails, Phone, and Chat.
• Coordinate with cross-functional teams to achieve the highest level of customer satisfaction.
• Display of accurate and compelling offers/coupon with proper description and detail information required for a user-friendly experience.
• Test existing coupons/deals/offers on a regular basis at the merchant website to ensure the coupon/deal/offer is still working.
• Keeping up to date with current digital trends.

REQUIREMENTS

• MBA / PGDM and technical graduates.
• Excellent written and spoken communication skills.
• Fluent in professional English proficiency.
• Should be smart and proactive.
• Very good typing speed.
• Up-to-date with the latest trends and best practices in Digital Marketing.
• Logical thinker with good attention to detail and accuracy.
• Ability to work independently and flexible.
• Must be a creative thinker and have good marketing ideas.
• Willingness to help our customers and provide them with a personal experience.
• Creative problem solver with strong analytical skills.
• Ability to continuously develop and adapt to a growing team.
• You hold yourself to high ethical standards.

WHAT YOU GET

• Remuneration will be among best in industry.
• Opportunity to get into a growth phase startup with associated perks.