Operations Executive (E-Commerce)
NO OF POSITIONS: 3
ABOUT THE ROLEWe are looking for a young and dynamic individual for the role of Operations Executive, having E-Commerce knowledge, who will be part of our Operations team.
- Provide technical support and customer service to customers about their queries via Emails, Phone, and Chat.
- Coordinate with cross-functional teams to achieve the highest level of customer satisfaction.
- Display of accurate and compelling offers/coupon with proper description and detail information required for a user-friendly experience.
- Test existing coupons/deals/offers on a regular basis at the merchant website to ensure the coupon/deal/offer is still working.
- Keeping up to date with current digital trends.
- MBA / PGDM and technical graduates.
- Excellent written and spoken communication skills.
- Fluent in professional English proficiency.
- Should be smart and proactive.
- Very good typing speed.
- Up-to-date with the latest trends and best practices in Digital Marketing.
- Logical thinker with good attention to detail and accuracy.
- Ability to work independently and flexible.
- Must be a creative thinker and have good marketing ideas.
- Willingness to help our customers and provide them with a personal experience.
- Creative problem solver with strong analytical skills.
- Ability to continuously develop and adapt to a growing team.
- You hold yourself to high ethical standards.
WHAT YOU GET
- Remuneration will be among best in industry.
- Opportunity to get into a growth phase startup with associated perks.
You can also send your resume at email@example.com