# Download the Active Users Report

> Go to Admin → Reports, choose a country and city, select Generate report, then Download CSV or Download Excel. The report lists the people registered on Vantage Circle with their profile details.

- Product: Company admin › Company settings and reports
- Who can do this: Admins who can open admins

- Where: Admin dashboard
- Last checked: 15 Oct 2026
- Web page: https://www.vantagecircle.com/en/help/company-admin/company-settings-and-reports/download-the-active-users-report/

**Admin → Reports** opens straight on one report, the **Active Users Report**. It lists the people registered on Vantage Circle, with the details from their employee record. Use it to check that an employee upload worked.

## Steps

1. Go to **Admin → Reports**.
2. Choose the **Country** and **City** you want.
3. Select **Generate report**. The first rows show on the page, and **Show more rows** loads more.
4. Select **Download CSV** or **Download Excel**. The file has every row that matches your filters, not just the ones on screen.

If you change a filter after generating, you'll see "Filters changed. Generate the report again to update it." Generate it again before you download.

## What's in it

The standard columns start with **VC Registration Date**, **Email ID**, **Employee ID**, **Employee Name**, **Department** and **Grade Group**. Then come the manager's email and employee ID, **City**, **Country**, **Phone**, **Gender**, **DOB**, **DOJ** and two additional info columns. Your company may have a different report name, columns or filters.

The report covers everyone up to today. It has no start date.

## Other reports

Product reports are in each product's own **Reports** tab, for example **Recognition → Reports** and **Rewards Hub → Reports**.

## If something goes wrong

**"Report could not be generated. Check the filters and try again."**
Change the filters, for example to a single country, and generate again.

**"Generate the report before downloading it."**
The download buttons work only after you select **Generate report**.