# Create a greeting

> Go to Recognition → Greetings → Create greeting, name it, choose or upload a card and select Create greeting. Employees can send it straight away.

- Product: Recognition › Badges and greetings
- Who can do this: Super admins, Admins with the send employee wishes permissions
- Plan: Recognition
- Where: Admin dashboard
- Last checked: 15 Oct 2026
- Web page: https://www.vantagecircle.com/en/help/recognition/badges-and-greetings/create-a-greeting/

A greeting is a card employees send each other for birthdays, festivals and other occasions. Go to **Recognition → Greetings** and select **Create greeting**.

1. Enter a **Greeting name** of up to 50 characters, for example "Happy Diwali".
2. Under **Greeting card**, choose a card. The preview on the left shows it at full size.
3. Select **Create greeting**. You'll see "Greeting created", and employees can send it straight away.

There's no description to fill in, even though the subtitle at the top of the form mentions one.

## Upload your own card

Select the **+** tile at the start of the cards. The card must be a PNG of exactly 1080 × 1080 px. Other files are refused. You'll see "Upload a PNG image." or "Upload a PNG image that is 1080 × 1080 px and has a transparent background." Your upload is added to the cards, ready to choose.

## What employees see

Employees find greetings under **Greetings** when they recognise someone. If they don't see it, greetings aren't turned on for your company. Ask your Vantage Circle account manager.

Every greeting is available in every country. A sent greeting is private. Only the people it's sent to can see it, and they're told by email.

## Change, copy or turn off a greeting

Open the menu (three dots) on the greeting's card:

- **Edit** opens the form. Select **Save changes** when you're done.
- **Duplicate** opens a copy named "Copy of" and the original name.
- **Deactivate** stops employees sending it. **Activate** turns it back on. Both ask you to confirm.

If you edit an inactive greeting, saving asks **Save and activate this greeting?** You can't save the change and keep it inactive.

## If something goes wrong

- **"Greeting cards could not be loaded"** means the card library didn't load. Select **Try again**.
- **"Permission Denied"** when you save means your role is missing a permission the save needs. Ask a super admin to make the change.