# Use Recognition analytics > Recognition → Analytics breaks recognition down by type, country, department and date: who is recognised, who gives it, and how it changes over time. - Product: Recognition › Recognition results and reports - Who can do this: Admins who can open recognitions - Plan: Recognition - Where: Admin dashboard - Last checked: 15 Oct 2026 - Web page: https://www.vantagecircle.com/en/help/recognition/recognition-results-and-reports/use-recognition-analytics/ Go to **Recognition → Analytics**. The four filters at the top apply to the whole page: **Recognition type**, **Country**, **Department** and **Date range**. ![The Analytics filters set to All recognition, All countries, All departments and Last 90 days, above highlights of 66% reach of a 70% goal, 12,840 total recognitions and 2,527 average points](https://cdn.vantagecircle.com/image/upload/q_auto,f_auto/v1792133405/vantagecircle/help-centre/en/recognition/recognition-results-and-reports/analytics-highlights-5d8b74db5be5931f.png) The page opens on **Last 90 days**. You can also pick **Last 365 days**, **This quarter · so far**, **Last quarter**, **This year · so far**, **Last year**, or whole quarters from a grid. Every range stops at yesterday, because the figures are rebuilt overnight. That's why **Highlights for this period** says "as of yesterday". This page can take a few seconds to answer. While it works, the old figures stay on screen, dimmed, with "Updating…" next to the title. With no other filters, **Last 90 days** shows the same reach as **90 days** on Overview. For Overview's **12 months**, pick **Last 365 days**. ## Highlights - **Recognition Reach**: the share of employees recognised in the range, with your goal beside it, such as "of 70% goal". A real but very small reach shows as "<1%" rather than 0%. See [How recognition reach is calculated](/en/help/recognition/recognition-results-and-reports/how-recognition-reach-is-calculated/). - **Total recognitions**: approved recognitions received in the range. With a department picked, it's what that department's employees received. - **Avg points / recognition**: the average reward points on one recognition that carried points, which means awards and milestone awards. Appreciations and greetings carry no points, so they're left out. ## Reach by quarter, department and country ![Reach by quarter bars against a 70% target line, Reach by department for eight departments between 64% and 66%, and Participation by country for India at 66% and the United States at 65%](https://cdn.vantagecircle.com/image/upload/q_auto,f_auto/v1792133407/vantagecircle/help-centre/en/recognition/recognition-results-and-reports/analytics-reach-67d9d1f05424548a.png) - **Reach by quarter**: one bar per calendar quarter. Quarters fully inside your range are highlighted, quarters it only partly covers are striped, and the current quarter has a dashed outline. - **Reach by department**: the eight departments with the highest reach. - **Participation by country**: up to twelve countries, highest reach first. It uses the same reach calculation as the other two. A small group can hit 100% from one recognition, so check the size of a department before reading much into its bar. Employees with no department or country in their record count in the headline reach but don't get a bar. The bars don't average out to the headline either, because each group gets one bar whatever its size. ## The other charts - **Recognition over time**: **Recognitions** received and **Active recognisers**, the people who gave at least one. Switch from **Daily** to **Monthly** for ranges of 60 days or more, or **Quarterly** for 180 days or more. - **Active users**: the highest number of active employees on any one day in each month. It only goes back about three months, so a longer range shows fewer points. It isn't the base used for reach, so the two numbers won't match. - **Recognitions by department**: how many recognitions each department's employees received. The eight departments with the most are shown. - **Recognition by type**: **Awards** (panel awards included), **Badges**, **Greetings** and **Milestones**. With **All recognition** picked, the bars add up to **Total recognitions**. - **Top recognition givers**: the five people who gave the most recognition. The card says "Employees who gave the most recognition", but only people who manage at least one employee are listed. - **Recognition by device**: where recognition was given from, such as Web, Android, iOS, Microsoft Teams or an AI assistant. Older recognitions with no device recorded show as Unknown. - **Giving among engaged employees**: engaged means they gave, liked or commented on recognition in the range. They're grouped as Heavy (10 or more given), Medium (4 to 9), Light (1 to 3) and Non-givers. ## Filter by recognition type Under **Recognition type**, tick one or more of **Badges**, **Awards**, **Greetings** and **Milestone awards**. With nothing ticked, the page shows **All recognition**. Picking a type changes a few things: - The reach goal is hidden, because it's set for all types together. The charts say so, for example "Awards only. The 70% goal is for all types, so it is not shown." - **Avg points / recognition** shows a dash for **Badges** and **Greetings**, with a note that they carry no points. - **Active users** stays the same, because it counts employees, not recognitions. - With only **Milestone awards** picked, **Top recognition givers** and **Giving among engaged employees** are empty. Milestone awards are given automatically, so there's no giver. - With one type picked, the by-type card is renamed, for example to **Most-used awards**. At the moment it says "Data for Awards is not available for this chart yet." Pick two or more types to see them side by side. ## If something goes wrong - "Something went wrong" in place of the page: the figures didn't load. Select **Try again**. If it keeps happening, contact Vantage Circle support. - "Reach is hidden for this selection because some values fall outside 0–100%.": some recognitions don't match an employee record for that selection. The other charts are still correct. Contact Vantage Circle support with the filters you used. - "No data is available for this period." on a card: nothing in your range and filters fed that card.