# Download Rewards Hub reports

> Go to Rewards Hub → Reports, pick a report such as the Points Redemption Report, set its filters, select Generate report, then Download CSV or Download Excel.

- Product: Rewards Hub › Emails and reports
- Who can do this: Admins who can open rewards hubs
- Plan: Rewards Hub
- Where: Admin dashboard
- Last checked: 15 Oct 2026
- Web page: https://www.vantagecircle.com/en/help/rewards-hub/emails-and-reports/download-rewards-hub-reports/

**Rewards Hub → Reports** holds the reports about where points and budgets went: redemptions, budget allocation and use, transfers and quotas. The list is set up for your company, so the reports and their names can differ from the ones here.

## Get a report

1. Go to **Rewards Hub → Reports**. Type in **Search reports** to find one, for example "redemption".
2. Select the report.
3. Set the filters at the top. Most reports have a **Date range**, and many have **Country** and **Columns**. A filter marked as required has to be set first.
4. Select **Generate report**. The first rows show on the page, and **Show more rows** loads more.
5. Select **Download CSV** or **Download Excel**. The file has every row that matches your filters, not just the ones on screen.

If you change a filter after generating, you'll see "Filters changed. Generate the report again to update it." Generate it again before you download.

## Reports people ask for

- **Points Redemption Report**: what employees redeemed, with the transaction date, name, email, redeemed points, amount, currency, country and product name.
- **Milestone Redemption Report**: what employees picked from a milestone catalog, with the milestone year and redeem date. It appears if your company runs service milestones.
- The budget reports cover budget holders, so they only have data if your company uses budgets.

Your company may use different names or columns for these reports.

## Bulk point uploads

There's no report of bulk point uploads here. Batches waiting for your approval are in **Rewards Hub → Reward points → Approvals**. See [Approve or reject uploaded points](/en/help/rewards-hub/points-and-transactions/approve-or-reject-uploaded-points/).

## If something goes wrong

- "No reports are available for your company.": no Rewards Hub reports are set up for you. Ask your account manager.
- "Report could not be generated. Check the filters and try again.": change the filters, for example a shorter date range, and generate again.
- "Report could not be downloaded. Try again.": select the download button again.