# Redeem points for a gift card > Open Redeem → Gift Cards, pick a brand, choose the amount and confirm. The card goes to your registered email and to My Vouchers. Once it's issued, it can't be cancelled or swapped. - Product: Rewards Hub › Redeem your points - Where: Vantage Circle web app - Last checked: 15 Oct 2026 - Web page: https://www.vantagecircle.com/en/help/rewards-hub/redeem-your-points/redeem-points-for-a-gift-card/ A gift card is an e-gift card for a shop, restaurant or other brand, paid for with your points. The brands you see depend on your company and your country. ## Before you start - **Gift cards go to your registered email.** If your email isn't verified, you'll be asked to verify it before you can redeem. - **If you have more than one points wallet,** check the line "You are redeeming with points from" at the top of the page. It names the wallet you'll spend from. - **If you don't see Gift Cards,** your company has turned them off. ## Redeem a gift card 1. **Open Gift Cards.** On a computer, select your points balance at the top right. **Gift Cards** opens first. On a phone, tap **Redeem**, then **Gift Cards**. 2. **Find a brand.** Browse **Ready to Redeem** and **All Gift Cards**, pick a category, or use **Search brands**. Each card shows its lowest amount after "Starting from". 3. **Select Redeem on the card.** A few cards show something else: - **Request:** the card is out of stock for now. You can still redeem it, and it's sent later. - **Out of Stock:** you can't redeem it at the moment. - If you pick an Amazon gift card and your company has the Amazon Store, you're offered **Explore Amazon Store** first. Select **Continue with gift card** to carry on. 4. **Choose the amount.** Pick one under **Unit Price**. The list shows every amount the brand offers, so the highest amount depends on the brand. **Total value** shows what you'll get. - In India you can also choose a **Quantity**, up to 10 cards. Elsewhere it's one card at a time. 5. **Read the terms.** **Terms and Conditions** is where the brand says how long the card lasts and where you can use it. **About the Brand** describes the brand. 6. Select **Redeem** (or **Request**). 7. **Review and confirm.** **Confirm Gift Card** shows **Points Available**, **Gift Card Value**, **Gift Card Cost (In Points)** and **Points to be deducted**. Select **Edit** to change the amount. When it's right, select **Confirm**. For some cards your company adds a small convenience fee. It's already included in **Gift Card Cost (In Points)**. ## What happens next Your points come off your balance as soon as you select **Confirm**. Then you see one of these messages: - **"Your Gift Card(s) are on its way. Please check your email after few minutes."** The card is on its way to your registered email. - **"Thank you for your request. Gift Card(s) will be sent to your registered email within 72 business hrs."** You redeemed a **Request** card. The number of hours depends on the brand. - **"The Gift Card(s) you redeemed need your confirmation. Please check your e-mail."** You need to approve it first. See [Approve a gift card](#approve-a-gift-card). Some gift card emails show the card number and PIN. Others have a link instead. Select it and sign in to Vantage Circle to see the card. ## Find your gift card later Select your profile picture, then **My Vouchers** → **Gift Cards**. Each card shows its status and the date after **Offer valid till**. Depending on the card, you'll see: - **View Code** to see the card details. You get an email with a 4-digit code first. Enter it under **Enter the verification code** and select **Verify Code**. The code works for 5 minutes. - **Resend** to get the gift card email again. - **Track Gift Card** to see how far along the card is. - **How to avail** for the brand's instructions on using the card. Use the card before its **Offer valid till** date. The brand sets that date, so check it as soon as you redeem. After it passes, the card shows **Status: Expired**, and **View Code** and **Resend** are no longer there. ## Approve a gift card If you earned cashback points from online shopping in the last month, those orders could still be cancelled or returned. A gift card that uses those points waits for your approval. 1. Go to **My Vouchers** → **Gift Cards**. You'll see "You have 1 gift card(s) awaiting your approval." 2. Select **Approve Now**. The screen notes that the request is valid for 1 day only. 3. You're asked "Are you sure these purchased orders are not going to be canceled or returned ?" Select **Yes, Sure** to get the card. To cancel instead, select **Not Sure**. You'll see "Your Gift Card(s) request is cancelled." and the points go back to your balance. ## Cancelling or swapping a gift card Once a gift card is issued, you can't cancel it, return it or swap it for another brand. The review step says so: "Gift card(s) once generated cannot be cancelled." The only gift cards you can cancel are ones still waiting for your approval. Whether you can spend a card's value over several purchases is up to the brand. Check its **Terms and Conditions** before you redeem. ## Limits Most companies have a daily limit on gift cards. The usual limit is 10,000 points a day. Your company can set a different limit, or none. - **"We are unable to process your request. The maximum amount allowed for redemption in 24 hours is 10000 …"** You've reached the daily limit. Try again the next day. - **"Sorry, we are unable to process your request. The maximum amount allowed for redemption in 24 hours is 10000 …"** This one card is above the limit. Pick a lower amount. - **"You have exceeded the redemption limit for the hour. Please try again after sometime."** There's also an hourly limit. Wait an hour and try again. ## If something goes wrong **"Sorry, you do not have sufficient … to redeem the requested voucher(s) amount."** You don't have enough points for this amount. Pick a lower one. If your company lets you buy points, you'll see "Looks like you need … more points to redeem this gift card." and an **Add Points** button instead. **"Your email is un-verified. Please verify your email by clicking on the button below."** Select **Verify Email**, open the link in the email you get, then try again. **"Your previous redemption request is still being processed. Please wait a moment before trying again."** Your last redemption hasn't finished. Check **My Vouchers** before you try again, so you don't redeem twice. **"Sorry! We have run out of stock for this Gift Card. Please try again later."** Pick another brand, or come back later. **"Your points in your account are accumulated due to purchases from AMAZON which can be redeemed only against AMAZON Gift Cards. Please choose to redeem AMAZON Gift Cards instead."** This happens in India. Some of your points came from Amazon shopping cashback, and those can only go on Amazon gift cards. **"Redemption is not available for your account. Please contact support@vantagecircle.com"** Your account can't redeem gift cards. Write to the address in the message. **The gift card hasn't arrived.** See [My gift card hasn't arrived](/en/help/rewards-hub/redeem-your-points/my-gift-card-hasnt-arrived/).