Your plan and billing

There’s no billing page in the admin dashboard. You can’t see your plan, prices, invoices or renewal date there, or change your plan yourself. When something isn’t part of your plan, the dashboard tells you to contact your Vantage Circle account manager.

How your plan shows up in the dashboard

• Products. The menu on the left depends on your company’s products and your admin role. If a product is missing for a super admin too, ask your account manager to check the plan.
• Features. Some pages say so when your plan doesn’t include them. For example, if your company doesn’t have Campaigns, Recognition → Campaigns shows “Campaigns are not included in your company’s current plan. Contact your Vantage Circle account manager to learn more.” Other features are simply left out of the menu.
• Pulse Lite. If your company is on Pulse Lite, you can run a limited number of free surveys for up to 20 participants each. Upgrade now opens a request form on the Vantage Circle website in a new tab. See Set up Pulse.

A missing page can also mean your admin role doesn’t include it. If a super admin can see it, it’s your role, not your plan. See Admin access and permissions.