Redeem a discount coupon
Go to Redeem → Coupons, select Redeem on a coupon and confirm. You pay in points, and the code arrives by email and in My Vouchers → Gift Cards.
A discount coupon is a code that takes money off an order on a brand’s website or app. You pay for it with your reward points. A gift card is different: it holds a set amount that you spend like cash.
Before you start
- Coupons use your main points balance. If your company gives you more than one points wallet, switch to the main one.
- If you don’t see Coupons, your company doesn’t offer them.
Redeem a coupon
- Open Coupons. Select Redeem in the top menu (Redeem Points on a phone), then Coupons. You can also select View All Coupons in the Discount Coupons section of the Perks home page.
- Pick a coupon. Browse Featured Coupons and All Coupons, or use Search coupons…. Select Redeem on the one you want.
- Check the terms. The window shows Terms and Conditions and About. The brand sets its rules here: minimum order value, end date, sale items and combining codes. Read them now, before you spend points.
- Choose the amount. Check the Unit Price. In India you can also choose a Quantity. Total value shows what you’ll get.
- Review and confirm. Continue to Confirm Gift Card, which shows the points you’ll pay. Select Confirm.
After you confirm, you’ll see one of these messages:
- “Your Gift Card(s) are on its way. Please check your email after few minutes.”
- “The Gift Card(s) you redeemed need your confirmation. Please check your e-mail.” Approve it from the email, or under your profile picture → My Vouchers → Gift Cards → Approve Now. The request is valid for 1 day.
- “Thank you for your request. Gift Card(s) will be sent to your registered email within … business hrs.” The coupon is sent once it’s ready.
These messages say “Gift Card” because coupons go through the same steps.
Find your code
Your code goes to your registered email. It’s also under your profile picture → My Vouchers → Gift Cards, with the date it works until next to Offer valid till. Select View Code to see it, or Resend to get the email again.
To use it, copy the code and paste it into the promo code or coupon code box at the brand’s checkout.
There’s no option to cancel a coupon once you’ve redeemed it.
If something goes wrong
“Sorry, you do not have sufficient …” You don’t have enough points for this coupon. If your company lets you buy points, you’ll see Add Points instead.
“Your email is un-verified. Please verify your email by clicking on the button below.” Select Verify Email, open the link in the email you get, then try again.
“You have exceeded the redemption limit for the hour. Please try again after sometime.” Your company limits how much you can redeem in an hour. Wait and try again.
“Your previous redemption request is still being processed. Please wait a moment before trying again.” Your last redemption hasn’t finished yet. Check My Vouchers before you try again, so you don’t redeem twice.
The button says Out of Stock. The coupon is out of stock. Pick another one or check back later.
The code is missing or doesn’t work. See My coupon code is missing or not working.
For other ways to spend points, see Redeem your points.