Turn a question on or off
Use the Status switch on Pulse → Questions. Turning a question off hides it from the question library you pick survey type questions from, but doesn't change surveys, templates or survey types that already use it.
Each question on Pulse → Questions has a switch in the Status column. Turning a question off asks you to confirm with “Deactivate this question?”. Turning it back on happens straight away.
An inactive question stays in the list, dimmed. Use the Status filter and choose Inactive to find them all.
What turning a question off changes
It no longer appears in the Question library when you choose a survey type’s available questions.
It doesn’t change:
- surveys that have already started;
- templates that already include it;
- survey types that already include it. The confirmation says so: “Survey types may still include this question.”
So if admins can still pick the question in a template or in Create survey, it’s because a survey type still offers it. Remove it from that survey type’s available questions. See Create a survey type.
Vantage Circle questions can’t be removed from a survey type. To keep one out of your surveys, leave it out when you build the template or the survey.
If something goes wrong
The switch is greyed out Reporting managers can view the library but can’t change it. The page says “You can view the question library, but you cannot change it.”
A message appears above the list after you switch The change wasn’t saved, and the message says why. The rest of the list is still up to date. Try the switch again.