Order from the Amazon Store
Open Redeem → Amazon Store, add products to your cart and place the order with your points. You stay on Vantage Circle and don't sign in to Amazon. The store is only in some countries.
The Amazon Store lets you buy Amazon products with your points. You browse, order and track everything in Vantage Circle. The order is placed with Amazon for you, so you don’t need an Amazon account.
Before you start
- It’s only in some countries, and only if your company offers it. If you don’t see Amazon Store in Redeem, it isn’t available to you.
- If you have more than one points wallet, the store isn’t available with every wallet. If you don’t see it, switch to your main wallet.
- Your cart holds Amazon products or merchandise, not both. If your cart already has merchandise, place that order or empty the cart first.
- Your cart is saved in the browser you’re using. It won’t show up on another device or browser.
Place an order
- Open the Amazon Store. On a computer, select your points balance at the top right, then Amazon Store in the bar. On a phone, tap Redeem, then Amazon Store.
- Set your delivery location. The top of the store shows “Delivering to” and your zip or postal code. To change it, select Update location, type it under Zip / area / postal code and select Confirm.
- Find a product. Type in Search products & brands at amazon, browse the rows of products, or pick a category under Shop by category. Prices are in points.
- Add it to your cart. On the product page, set the Quantity (up to 10) and select Add to Cart. Select Check out to add it and go straight to your cart.
- Check your cart. In Shopping Cart, use - and + to change quantities, or Delete to remove an item. Then select Proceed to Checkout.
- Choose the delivery address. Select a saved address, or select Add New Address. Full Name, Address Line 1, Zip Code, Mobile Number, Country, Province, City and Address type are required. The address must be in your own country.
- Check the total. Order Details shows Points Available, Cart Value, Tax, Shipping Charges, Handling Charges and Total Points Payable. Any discount shows as Total discount.
- Select Place your order. The box “I agree to share my details for order fulfillment.” is already ticked and can’t be changed.
You’ll see Order Confirmed and get an order confirmation email. Your points come off your balance straight away.
In the US and Canada, the order page also says your order can incur import duties, payable when it’s delivered. If you pay them, write to support@vantagecircle.com afterwards. You can get the amount back in points or as a Mastercard or Visa gift card.
After you order
The order goes to the address you chose. To see where it is, or what happens if it’s cancelled, see Track an order. You can’t cancel an order yourself in Vantage Circle.
If something goes wrong
“You have merchandise added to your cart. Please complete the transaction or clear your cart to add items from the Amazon Catalog.” Your cart has merchandise in it. Place that order or delete the items, then add the Amazon product.
“You do not have sufficient points” shows in Order Details, and Place your order is greyed out. Remove items or lower the quantity. If your company lets you buy points, you’ll see Add Points instead.
“Sorry, the item can’t be shipped to a location outside your country.” Choose an address in your own country.
“Sorry, you don’t have sufficient reward points to make this transaction.” You don’t have enough points for the order. Remove items or lower the quantity, then try again.
“Order failed! Please try again.” Go back to your cart and select Place your order again.
“Please wait while we process your old order.” You selected Place your order twice. Check Order History before you try again.