10 Best Employee Experience Platforms in 2024: Pricing, Features, Reviews & More
An extensive evaluation of leading Employee Experience platforms in 2024, focusing on key features, pricing, and more.
Introduction
In today's dynamic work landscape, prioritizing employee satisfaction and welfare is a cornerstone for organizational prosperity. Recent surveys indicate that 77% of employees have experienced burnout in their current roles, attributed to overwhelming workloads, a lack of balance between work and personal life, and inadequate support systems.
As businesses seek to optimize their workflows, the significance of employee experience software becomes increasingly evident. These platforms play a pivotal role in fostering a conducive work environment, facilitating seamless communication, and offering avenues for professional growth.
In this blog, we explore some of the top employee experience software platforms, delving into their key features, pricing models, and how they can transform your organization’s work environment.
What is an Employee Experience Platform?
Employee Experience Platform, or EX Platform, refers to a category of technology solutions designed to improve the overall experience and satisfaction of employees within an organization. These platforms typically offer a range of features and tools to enhance various aspects of the employee journey, from recruitment and onboarding to ongoing engagement and development.
Employee Experience Platforms (EXPs) are all-encompassing ecosystems aimed at enhancing the professional lives of employees through a suite of tools and services that address the multifaceted nature of their career paths.
Employee Experience Software: Features
Some of the must-have features of Employee Experience Software are:
Personal Information Management : Simplifies HR processes by allowing employees to update contact details, view pay stubs, and request time off.
Real-Time Communication: Boosts productivity and collaboration through instant messaging, group chat, and document sharing.
Employee Engagement Analysis: Provides tools for surveying employees, collecting Feedback, and analyzing results to enhance engagement and retention.
Performance Management: Facilitates goal setting, progress tracking, and feedback alignment with organizational objectives.
Learning and Development: Includes training modules, skill assessments, and resources for career growth.
Wellness Programs: Covers physical and mental health aspects, such as fitness challenges and stress management.
Recognition and Rewards: Enables managers and peers to acknowledge and reward employee achievements.
Onboarding and Offboarding: Ensures smooth transitions for new hires and departing employees.
Mobile Accessibility: Ensures employees can access the platform from their mobile devices.
List of Top 10 Employee Experience Software in 2024
Vantage Circle : Best for offering employee benefits, rewards, and engagement solutions.
Bonusly : Best for amplifying wins, connecting teams, and fostering employee appreciation.
Kudos : Best for empowering organizations to create a culture of recognition and wellness.
Work Tango : Best for focusing on employee feedback, performance management, and engagement.
Motivosity : Best for driving engagement through feedback, recognition, and performance tools.
Workvivo : Best for enhancing employee communication and engagement in one integrated platform.
Leapsome : Best for enabling growth, belonging, and engagement with an all-in-one HR platform.
Culture Amp : Best for employee feedback, engagement, and analytics.
Qualtrics XM : Best for delivering experience management solutions, including engagement surveys.
Lattice : Best for supporting performance management, feedback, and goal setting.
Choosing the Top Employee Experience Platform
To select the top 10 employee experience platforms, we conducted a comprehensive evaluation. We assessed each platform’s features, usability, integration capabilities, and user reviews.
We then compared the platforms in terms of functionality and performance. Ultimately, we consolidated the data and rated the finalists on the following four key criteria: Features, Integrations, User ratings, and Analytics.
Here's a detailed breakdown of the parameters:
Features
We looked at the range of features available on a platform without any additional integration. We also reviewed each platform for the functionality of its top features. In addition, we considered features that are unique to a platform.
Integrations
We assessed the platforms for integration capabilities without relying on additional third-party solutions. Our review focused on the platform's ability to seamlessly integrate with existing HRIS, payroll systems, communication tools, and other essential systems.
Analytics
Our evaluation prioritized the effectiveness and depth of analytics functionalities integrated within the platforms, including real-time monitoring, customizable reporting, predictive analytics, and data visualization tools.
User Ratings
For this, we analyzed customer feedback and reviews from reputable platforms like G2 and Capterra) . By thoroughly examining user sentiments, we gained valuable insights into the strengths and weaknesses of various Employee experience platforms.
Expert Score
In our assessment of Employee Experience Software platforms, we drew upon our extensive expertise in the HR domain to identify the leading contenders in the industry. Our assessment incorporated additional factors such as communication, collaboration, ease of use, feedback management, onboarding, and mobile accessibility, which collectively formed the Expert Score.
Detailed Overview- Best Employee Experience Platform In 2024
Vantage Circle
Why Vantage Circle?
Vantage Circle is a comprehensive employee engagement and benefits platform designed to enhance employee satisfaction, improve retention, and foster a positive workplace culture. The platform offers a range of features aimed at boosting employee morale and creating a supportive work environment. From employee recognition and rewards programs to wellness initiatives and perks management, Vantage Circle helps organizations cater to the diverse needs of their workforce. The platform's user-friendly interface and customizable tools empower HR teams to design engaging programs that align with company values and goals.
Best For: Medium to Large Sized Businesses
Key Features
Employee Recognition and Rewards
Wellness Programs and Benefits
Employee Discount Marketplace
Feedback and Surveys
Communication and Engagement Tools
- Robust employee recognition and rewards system helps to motivate and retain talent.
- The platform’s extensive wellness programs and benefits promote employee well-being.
Customer Reviews
“Vantage Circle offers comprehensive employee benefits, engagement tools, and a wellness program, enhancing workplace culture and productivity.” (Source: G2)
- The customer service response is sometimes delayed.
- The details of offers may not be clearly communicated.
Customer Reviews
“We don't get any alerts when there are new offers running.” (Source: G2)
Notable Clients
- Infosys
- Wipro
- Airtel
- Cognizant
- Wells Fargo
Pricing
Bonusly
Why Bonusly?
Bonusly is an employee recognition and rewards platform designed to promote a culture of appreciation and collaboration within organizations. It fosters a positive work environment by enabling peer-to-peer recognition, meaningful rewards, and automated milestones.
Through this platform, Managers gain exclusive insights into employee strengths, enabling them to improve team performance effectively. It helps build high-performing cultures by amplifying wins, connecting teams, and providing valuable insights.
Best For: Small to Medium-Sized Businesses
Key Features:
Automated Milestones
Customizable Reward Catalog
Real-time Feedback and Notifications
Analytics and Reporting Dashboard
Integration with Slack and other collaboration tools
- An intuitive platform that encourages frequent and personalized employee recognition.
- Diverse reward options with a customizable catalog to suit different preferences and budgets.
Customer Reviews
"The diverse range of reward options allows users to tailor their appreciation to fit individual preferences" (Source: G2)
- The platform’s customization options do not meet the expectations of all users seeking more personalized features.
- Occasional glitches or delays persist even after updates.
Customer Reviews
"Another downside is that still, even after the upgrade, there are occasional glitches or delays" (Source: G2)
Clientele
- Workday
- Toast
- Seat Geek
- Qualtrics XM
- Mongo DB
Pricing
Kudos
Why Kudos?
Kudos is a comprehensive employee recognition and engagement platform designed to foster a positive workplace culture and boost employee morale through meaningful recognition and rewards. The platform’s people analytics feature offers actionable insights into performance, workplace culture, and employee experience. It enhances team empowerment and performance through meaningful recognition.
Additionally, it tracks employee morale, automate celebrations, and launches awards programs to honor high achievers. Its peer-to-peer recognition system aligns with organizational values and culture, promoting a positive work environment.
Best For: Businesses of All Sizes
Key Features
Peer-to-Peer Recognition
Social Recognition Wall
Rewards and Incentives
Performance Tracking and Analytics
Customizable Recognition Programs
- It offers a flexible rewards and incentives system tailored to individual preferences and company goals.
- The platform's user-friendly interface encourages frequent and spontaneous employee recognition.
Customer Reviews
“One of the standout features of Kudos is its user-friendly interface” (Source: G2)
- The platform's monthly limit of points is restrictive.
- Vendors for reward redemption are limited, and more vendors could be added.
Customer Reviews
“More vendors could be added to the rewards redemption list to make it even more attractive.” (Source: G2)
Notable Clients
- SCM
- Russel
- MTN
- Chewy
- DHL
Pricing
WorkTango
Why WorkTango?
A robust employee feedback and engagement platform designed to enable organizations to gather insights, enhance employee satisfaction, and drive positive change in workplace culture. The platform offers a suite of tools that include Employee Surveys & Insights and Recognition & Rewards. With WorkTango, companies can easily measure engagement, listen to employee feedback throughout the entire lifecycle, and empower leaders with actionable insights and recommended action plans.
Additionally, the platform includes powerful reporting, analytics, HRIS integrations, and leadership tools that provide leaders with robust dashboards and insights.
Best For: Businesses of All Sizes
Features
Employee Feedback Surveys
Pulse Surveys
Real-time Reporting and Analytics
Action Planning Tools
Employee Recognition and Rewards
- The platform has a user-friendly interface and intuitive survey creation tools.
- Real-time reporting and analytics are useful for prompt decision-making.
Customer Reviews
“The ability to see the analytics from heatmaps to word clouds is amazing.” (Source: G2)
- Customization options available with the platform are limited for users seeking highly specialized survey designs or reporting formats.
- The learning curve is slightly steep.
Customer Reviews
“I'm not too fond of the limit on points to send others. Hard to navigate at times.” (Source: G2)
Notable Clients
- Rexal
- Accurent
- Goodwill
- KIA
- Hyundai
Pricing
Motivosity
Why Motivosity?
Motivosity is an innovative employee recognition and engagement platform designed to empower organizations to build solid and collaborative cultures by fostering appreciation and connection among employees. The platform enables employees to recognize their peers for their contributions in real time, fostering a sense of belonging and boosting employee morale.
Additionally, Motivosity provides managers and leaders with valuable insights through its analytics dashboard, allowing them to identify trends and take targeted actions to enhance employee engagement and retention.
Best For: Medium-Sized Businesses
Key Features
Peer-to-Peer Recognition
Employee Rewards and Incentives
Social Wall for Celebrating Achievements
Analytics and Reporting Tools
Integration with HR Systems and Communication Platforms
- A transparent and customizable reward system that aligns with company values and employee preferences.
- Seamless integration with HR systems and communication tools for enhanced efficiency and engagement.
Customer Reviews
“We use it to enforce our core values. It integrates with our HR program.” (Source: G2)
- Advanced customization options are limited compared to more specialized platforms.
- Initial setup and integration of the platform with the existing system requires IT support, which is often delayed.
Customer Reviews
“IT service is sometimes delayed, and questions can sometimes be new to the receivers.” (Source: G2)
Notable Clients
- Adobe
- Fuji Film
- KPMG
- Workday
- Bosch
Pricing
Workvivo
Why Workvivo?
Workvivo enhances collaboration and engagement within organizations. It aims to enhance organizational communication, build meaningful relationships, and create a sense of belonging among employees. With its user-friendly interface and comprehensive feature set, Workvivo fosters community and connectivity among remote and dispersed teams.
Its features cater to businesses and teams seeking cohesive teamwork, streamlined communication channels, and a more engaged workforce. The platform integrates seamlessly with various HR tools and productivity platforms, making it a versatile solution for modern workplaces.
Best For: Small to Medium-Sized Businesses
Standout Features
Social Intranet
Employee Recognition
Newsfeed and Updates
Integration Capabilities
Mobile Accessibility
- It cultivates a culture of collaboration and inclusivity, fostering stronger connections among employees.
- The platform's user-friendly design facilitates easy adoption and encourages active participation.
Customer Reviews
“The best part about Workvivo is that you get to connect with not just your team but employees all over the world.” (Source: G2)
- The customization options need to be more extensive to meet organizational needs.
- Setting up integrations in Workvivo requires additional configuration.
Customer Reviews
“Sometimes UI takes time to load. They can maybe add new features like customisation of themes.” (Source: G2)
Notable Clients
- Amazon
- Motherson
- Ryanair
- Kerry Group
- Dollar General
Pricing
Leapsome
Why Leapsome?
An All-in-One Platform, Leapsome is an intelligent people enablement platform that combines performance reviews, goal setting, learning, and engagement tools. With its intuitive interface and robust feature set, it helps companies foster a culture of growth, development, and collaboration. It’s designed to drive employee development, productivity, and engagement while fostering alignment around the company’s mission.
Additionally, its dynamic platform encourages mutual feedback and best practices, going beyond mere digitization of administrative processes.
Best For: Businesses of All Sizes
Features
Performance Reviews
360-Degree Feedback
Employee Surveys
Learning and Development
Integration with various tools
- The platform's intuitive design promotes ease of use and encourages active participation.
- Leapsome facilitates ongoing feedback and fosters a culture of continuous improvement.
Customer Reviews
“The platform's ability to facilitate feedback exchanges with colleagues has promoted a culture of openness and collaboration within our team.” (Source: G2)
- There are certain limitations when integrating Leapsome with other third-party tools and systems.
- Customizing certain features and workflows is limited.
Customer Reviews
“One aspect that I dislike is the limited customization options available for certain features.” (Source: G2)
Notable Clients
- Spotify
- Trivago
- Monday.com
- Unity
- HelloFresh
Pricing
Culture Amp
Why Culture Amp?
Culture Amp is an employee feedback and analytics platform designed to help organizations understand, improve, and optimize their employee experience and company culture. With robust survey capabilities and insightful analytics, Culture Amp empowers businesses to make data-driven decisions to enhance employee engagement and performance. Additionally, it offers a suite of survey capabilities and insightful analytics, enabling businesses to make informed, data-driven decisions that can significantly enhance employee engagement and performance.
Best For: Small to Medium-Sized Businesses
Features
Employee Surveys
Employee Feedback
Action Planning
Performance Management
Analytics and Reporting
- It offers a wide range of survey templates and customizable options to meet diverse organizational needs.
- The platform provides actionable insights and analytics to drive decision-making and prioritize initiatives.
Customer Reviews
“The analytics features are robust, providing in-depth reports and data visualizations that help in understanding the feedback received.” (Source: G2)
- The platform is a bit complex to navigate due to its advanced features and customization options.
- Integrating Culture Amp with other HR systems or tools requires additional configuration and technical expertise.
Customer Reviews
“The only issue I think worth further development is the integration with other apps.” (Source: G2)
Notable Clients
- Canva
- Etsy
- McDonald's
- Bombas
- Intercom
Pricing
Qualtrics XM
Why Qualtrics XM?
A leading experience management platform, Qualtrics XM provides leaders with robust dashboards and insights. The platform is designed to help organizations understand and improve the experiences of customers, employees, products, and brands through powerful data insights. It integrates three core suites to create exceptional customer frontlines, high-performing teams, and products people love, all on one platform.
Additionally, it leverages AI to provide actionable insights. Whether it’s through customer journey mapping, employee engagement surveys, or market research, Qualtrics XM provides a holistic view that spans across all touchpoints.
Best For: Small to Medium-Sized Businesses
Key Features
Customer Experience Management
Employee Experience Surveys
Product Experience Insights
Brand Experience Tracking
Advanced Analytics and Reporting
- The platform has extensive customization options for surveys and feedback mechanisms to suit diverse needs.
- It integrates seamlessly with various business systems and platforms.
Customer Reviews
“It gives a one-stop solution for all survey requirements and allows for customization to the organization's need to a good extent.” (Source: G2)
- The higher learning curve for complex features requires dedicated training for optimal usage.
- Pricing is a bit higher compared to some competitors, especially for smaller businesses.
Customer Reviews
“Pricing is expensive for smaller businesses.” (Source: G2)
Notable Clients
- Samsung
- Coca-Cola
- Spotify
- Sony
- Toyota
Pricing
Lattice
Why Lattice?
A powerful performance management platform, Lattice is designed to empower organizations to build high-performance cultures through continuous feedback, goal setting, and professional development.
It offers a comprehensive suite of features aimed at enhancing performance management and fostering employee growth. From goal setting and performance reviews to real-time feedback and employee development tools, Lattice enables organizations to drive accountability and transparency in their performance processes. The platform's intuitive interface and customizable workflows support meaningful interactions between managers and employees, promoting a culture of continuous improvement.
Best For: Medium to Large Sized Businesses
Key Features
Goal Setting and Tracking
Performance Reviews and Feedback
Employee Engagement Surveys
Professional Development and Learning
Analytics and Insights
- It has streamlined performance management processes with configurable goal tracking and review cycles.
- It supports robust analytics and insights to identify talent trends and support data-driven decision-making.
Customer Reviews
“The analytics platform in Lattice itself is super useful.” (Source: G2)
- The platform doesn't offer enough flexibility.
- The platform faces issues while trying to integrate with existing HR systems.
Customer Reviews
“One thing that I miss is integration with other platforms, like Google Docs.” (Source: G2)
Notable Clients
- Thrive Digital
- Superstrive
- Raindrop
- The Trade Desk
- GitHub
Pricing
Benefits of Employee Experience Platform (EXP)
Employee Experience Platforms (EXPs) are instrumental in improving workplace dynamics and fostering a positive environment. Here are five key benefits of using these platforms:
Enhanced Communication and Engagement: EXPs facilitate effective two-way communication between employees and management. They include features like employee surveys, pulse checks, and internal communication channels to boost engagement and collaboration.
Continuous Learning and Development: They provide access to online learning platforms, training modules, and skill development courses.
Transparent Performance Management: Employee experience tools enable transparent performance evaluations and feedback mechanisms.
Focus on Well-Being: Employee experience software offers resources and support for physical, mental, and emotional well-being. By prioritizing well-being, organizations can create a healthier and more productive workforce.
Personalized Employee Experiences: They recognize and cater to the unique talents and preferences of individual employees. They customize experiences to boost job satisfaction, productivity, and retention rates.
Investing in an Employee Experience Platform contributes to building a cohesive and enriching workplace environment that benefits both employees and employers alike.
Challenges Of Employee Experience Software
Here are some challenges commonly associated with employee experience software:
Integration Complexity: One of the primary challenges is integrating employee experience software with existing HR systems and other business applications.
Resistance to change: Getting employees to actively use and engage with the software can be challenging. Resistance to change, lack of awareness about the software's benefits, and usability issues can hinder adoption rates and limit the software's effectiveness.
Lack of Customization and Flexibility: Meeting the diverse needs and preferences of different employee groups within the organization can be challenging. Employee experience software should be customizable and flexible enough to accommodate various workflows, policies, and cultural differences.
Complex User Interface (UI/UX): Complex or poorly designed interfaces can hinder adoption and reduce overall user satisfaction with the software.
How to Choose the Right Employee Experience Platform?
Choosing the right Employee Experience Platform (EXP) is a decision that can significantly impact your organization's culture and employee engagement. In the selection process, consider the platform's functionality and ensure it aligns with your organization's employee experience goals. User-friendliness is also essential for widespread adoption and usage across your workforce.
The Employee experience platform should seamlessly integrate with your existing systems, such as HRIS (Human Resource Information System) or communication tools, to leverage data and streamline workflows.
The platform should offer robust analytics to track engagement and measure the effectiveness of your employee experience strategies
In conclusion, a well-chosen Employee Experience Platform can transform your organization's employee engagement strategy, streamline communication, foster collaboration, and ultimately enhance the overall employee experience, leading to improved retention rates and a more productive workforce.
FAQs
Q. What are the different types of employee experience platforms?
A. Employee Experience Platforms (EXPs) encompass a variety of tools and technologies designed to enhance and optimize the overall employee experience within organizations. Here are the different types of Employee Experience Platforms commonly used:
- Employee Engagement Platforms: Culture Amp and Officevibe
- Performance Management Tools: Glint and 15Five
- Onboarding and Offboarding Solutions: Bamboo HR and Keka
- Recognition and Rewards Platforms: Bonusly and Kudos
Q. How can an Employee Experience Platform contribute to employee retention and satisfaction?
A. By providing a holistic and engaging employee experience, an EXP contributes to higher employee satisfaction and retention rates. It enables organizations to address employees' needs, recognize their contributions, offer continuous learning opportunities, and foster a positive work environment.
Q. Are there any free Employee Experience tools?
A. Yes, there are several free or freemium employee experience tools available that businesses can use to enhance employee engagement and satisfaction. While some tools offer limited features in their free versions with the option to upgrade to premium plans for additional functionalities, others provide robust features entirely for free.
Q. What types of organizations can benefit from implementing an Employee Experience Platform?
A. Employee Experience Platforms can benefit organizations of all sizes and industries that prioritize creating a positive and engaging work environment and enhancing overall employee satisfaction and well-being.
Q. How can the successful adoption of an Employee Experience Platform be ensured?
A. Successful adoption of an EXP requires effective change management strategies, clear communication about the platform's benefits, and comprehensive training for employees and managers.
This article is written by Tanu Nath who is a Product Research Analyst at Vantage Circle. Tanu has a knack for diving deep into products, unraveling their features, and understanding their unique selling points. Her academic background in business administration complements her passion for product knowledge. Tanu finds joy in exploring the world of products and connecting with like-minded individuals. To get in touch, reach out to editor@vantagecircle.com
