At vantagecircle.com (“Website”) we are dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us.
This Privacy Policy, together with our terms of use, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. By using our Website and Services (as defined on the Terms and Conditions page [here]), you are agreeing to be bound by all of the provisions of the Privacy Policy. If you do not agree to any of the provisions set out below, you must discontinue the access to and use of our Website and/or Services immediately.
We safeguard your Personal Information in accordance with our Privacy Policy, applicable law and the following Vantage Circle Privacy Principles. We refer to industry standards and use reasonable administrative, technical and physical security measures to protect your personal data from unauthorised access, destruction, use, modification or disclosure.
We do update this Policy from time to time so please do review this Policy regularly.
INFORMATION WE COLLECT
In operating our Website we may collect and process the following data about you.
- Details of your visits to our Website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data.
- Information that you provide while registration or buying/renewing insurance policies may include your name, email address, phone number, residential/billing address, etc.
- Information provided to us when you communicate with us for any reason.
ACCESS TO INFORMATION
All the information is available to support staff on a need-to-know basis. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Further, they process the personal information in accordance with this Privacy Policy and as permitted by the applicable law.
CHOICE AND CONSENT
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all our lists and newsletters, please visit https://www.vantagecircle.com/myaccount to unsubscribe.
When we share any of your information with third party, we take your consent before sharing the same.
USE OF COOKIES
On occasion, we may gather information about your computer for our services and to provide statistical information regarding the use of our Website to our advertisers.
Such information will not identify you personally it is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever.
Similar to the above, we may gather information about your general internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our website and the service that we provide to you.
All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
Our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our website.
USE OF YOUR INFORMATION
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes:
- To provide you with information requested from us, relating to our products or services. To provide information on other products which we feel may be of interest to you, where you have consented to receive such information.
- To meet our contractual and service commitments to you.
- To improve and customize our product and services for you.
- To send you SMS regarding your account, transactions and new offers
- To notify you about any changes to our website, such as improvements or service/product changes, that may affect our service.
- If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. .
- If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for.
- If you do not want us to use your data for our or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.
- Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors.
RETENTION AND STORING YOUR PERSONAL DATA
- Vantage Circle is a platform hosted in the cloud and we use cloud infrastructure around the world for geographic redundancy/failover while storing our customer data.
- Unless you ask us to do so, we will store and retain your data forever and we do not delete any of the information you have entered into our platform even on termination or suspension of your account.
- If you want to delete your account, please email us at support@vantagecircle.com
- Data that is provided to us is stored on our secure servers. Details relating to any transactions entered into on our site will be encrypted to ensure its safety.
- The transmission of information via the internet is not completely secure and therefore we can not guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our Website, you are responsible for keeping this password confidential.
DISCLOSING YOUR INFORMATION
- Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries (if any).
- We may also disclose your personal information to third parties:
- Where we sell our Company any or all of our business and/or our assets to a third party.
- Where we are legally required to disclose your information.
- To assist fraud protection and minimise credit risk.
THIRD PARTY LINKS
While availing a deal or offer listed on our website but provided by an external site or service, you may be redirected to the said external website or application. Note that these external sites or applications are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites/applications. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or applications.
SECURITY PRECAUTIONS
Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.
This Privacy Policy is also aimed at giving you control or and protecting your personal information in accordance with the Information Technology Act, 2000 and rules and regulations made thereunder.
However, the transmission of information via the internet is not completely secure and therefore we can not guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk. Where we have given you (or where you have chosen) a password so that you can access certain parts of our Website, you are responsible for keeping this password confidential.
CONTACTING US
We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at support@vantagecircle.com.
GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Anjan Pathak
E-mail: grievanceofficer@vantagecircle.com