Building A Culture Of Emotional And Social Intelligence
Episode Overview
Most companies will tell you they value emotional intelligence. Far fewer can tell you what that actually looks like on a Tuesday afternoon, when someone's frustrated in a meeting, or a team is quietly burning out and nobody's said a word about it. I feel what’s disappointing is that people treat emotional and social intelligence as some add-ons to culture. But realizes later, that it’s not.
So today in this episode, we'll try to understand what it actually takes to build that into an organization on purpose, not by accident. And to help us, we have with us Becca McKnight, Manager of the Emotional & Social Intelligence Program at Promega Corporation.
Host of this Episode: Sanjeevani Saikia
Guest Bio
Becca McKnight has nearly 20 years of experience supporting people across the employee journey, from hiring to leadership coaching, within global corporate environments. She began her career in recruitment before moving into coaching and organizational development. Over the past 11 years, she has helped build Promega’s Emotional and Social Intelligence program from the ground up and now leads it. Becca is certified in Hogan assessment interpretation, systems-level team coaching through CRR Global’s ORSC program, and the Breakthrough Shadow Coach method. Her background as a certified yoga instructor brings a somatic lens to her work. She holds a degree in Psychology from the University of Iowa.
Connect with Becca McKnight on LinkedIn
Timestamps
01:08 Becca shares her corporate journey and leading the ESI program.
02:42 Where emotional and social intelligence diverge, and why the distinction matters.
07:12 Making invisible emotional work visible before it drives how people act.
12:27 What happens to a team’s emotional intelligence under pressure, and where cracks show.
14:41 Whose emotions get ignored in organizations, and the hidden cost of sidelining them.
20:43 Whether emotional intelligence can genuinely be taught to adults, or if it's already within us.