Employee Net Promoter Score (eNPS)

What is Employee Net Promoter Score (eNPS)

The Employee Net Promoter Score (eNPS) is a metric used in human resources to assess employee engagement and loyalty. It adapts the principles of the traditional Net Promoter Score (NPS), which measures customer loyalty, to evaluate the sentiments of an organization’s workforce. This score reflects the extent to which employees feel valued and committed to the organization, serving as a key indicator of internal satisfaction and organizational health.