Q4 · 2024 · Platform · Product Update

Product Update December 2020: Your Request is our Commitment

Why we built
this batch.

HR teams kept telling us the same thing: recognition stops at the desk. The frontline gets missed, the data sits in dashboards no one opens, and managers run out of budget two weeks before the quarter ends. These features address each of those gaps directly.

Frontline and shift workers are often left out of recognition programs — they rarely see the platforms their companies invest in.

Engagement rises significantly when recognition reaches people in the tools they already use — chat, email, or in-person.

Employees who go too long without recognition start to show early signals of disengagement and attrition risk.

What changed — and why
it matters
for your people.

Table of Contents
What does the update include?

The year full of ups and downs might be coming to an end, but we will always come back with our latest product improvements and developments.

What does the update contain?

- Configuration of Service Level Award by HR

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Service anniversaries are an essential part of employees’ job tenure. It is a reminder that they are achieving a milestone with each passing year. Recognizing those milestones is one of the best ways to keep your employees satisfied and happy in the organization.

And to streamline the process of recognition, we have now made it easier for the HR admins to configure service level award in the dashboard. Now, giveaway points and generate certificates to celebrate employees’ achievements.

- Configuration of Approval Levels in Award Section by HR

To boost employees’ morale and elevate their performance level, it is crucial to award them for their hard work and dedication. And to make the process less error-prone, the HR admins can now configure the approval levels in the award section’s dashboard.

There are three levels of approvals; however, depending on the company, the parameters can change. The new feature is aimed to make the approval process easy and hassle-free.

- Availability of Wish Feature in Vantage Rewards

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Festivals, birthdays, anniversaries, etc., are all part of our daily lives. We believe that no one should miss the opportunity to celebrate these special occasions, and this is why we have now added the “Wish feature” to our platform.

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With the wish feature’s help, now convey your heartfelt messages on any occasion and create wonderful moments to cherish forever.

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- Microsoft Teams Update

We have made some improvements to Microsoft Teams and updated it for a smoother user experience. Below is a list of all the features-

  • Now you can register and log in with the help of your company email.
  • The process of connecting both the platforms of Vantage Circle and Microsoft Teams have now been integrated into a single button called the “Connector”.
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  • Now you do not need to follow a long process to link the platforms.
  • You can now view the leaderboard section of your organization in Microsoft Teams itself.
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- Enable or Disable Certificate at Award Level

Our Rewards and Recognition platform allows you to generate certificates for every available award. That can become a hassle that made us brainstorm and devise solutions that will help the organizations. Upon thorough discussions, our team suggested that there should be flexibility for an HR admin to select the awards for which certificate should be generated.

And with that, we have now added a new feature that will allow admins to enable or disable certificate for specific awards within the organization.

We wish everyone a Merry Christmas and a New Year full of happiness!!

Which team benefits
the most?

Most buyers run recognition across mixed populations — desk workers, frontline, remote, and management. Here's roughly how this update maps across each group.

Workforce
Recognition
Notifications
Analytics
Integrations
Industrial & shift
·
·
Frontline & retail
·
·
Field & remote teams
·
Office & knowledge
Leadership & managers
·

Questions a buyer
actually asks.

How long does it take to roll out these features across a multi-site workforce? +
Most customers go live within 3–4 weeks. Features that touch physical fulfilment (like cards or kits) use our existing Vantage Swags lane, so if you're already set up there, the lift is minimal. Configuration-only features can go live in under a week.
Do any of these features require additional licensing or third-party dependencies? +
It depends on the feature. Integration-based additions (like M365 Copilot) run on top of your existing licenses — no separate Vantage seat required. For features that rely on an external platform, your account manager will flag the prerequisite before you activate it.
Can we restrict who has access to budget-sensitive features? +
Yes. Budget-sensitive features are gated to designated holders with per-person and per-department limits. Your admin configures who can use them, how much, and on which recognition types. There are no surprise spends.
How do these updates tie back to our values framework? +
You map them. Each recognition type, badge, or award can be tied to a specific company value you've defined. That mapping flows through to dashboards and reports, so you can track which values are most recognized — useful for performance reviews and internal mobility decisions.
We're already a Vantage Circle customer — is this an upgrade or a new SKU? +
All platform features ship as part of your existing plan. Usage-based components (fulfilment, point budgets) are billed separately when applicable, but the features themselves aren't a new purchase. Talk to your account manager about turning them on.

Want to see how this
looks inside your
own setup?

30-minute walkthrough, tailored to your workforce mix and the recognition program you're already running.

Book a demo