Oct 16, 2026

Are Soft Skills Becoming More Important in an AI-Driven Workplace?

Are Soft Skills Becoming More Important in an AI-Driven Workplace?

Episode Overview

In this episode of the Vantage HR Influencers Podcast, we explore why soft skills are becoming increasingly important in an AI-driven workplace and how human capabilities such as communication, adaptability, emotional intelligence, and critical thinking remain essential as technology transforms the way we work.

Host Riha is joined by Sarah Cooper Truchard, Manager, Talent and Leadership Development at CITGO, to discuss how organizations can balance technological advancements with the development of essential human skills. Together, they examine how AI is reshaping workplace skill requirements, why soft skills are critical for effective leadership and collaboration, and how HR leaders can help employees develop the capabilities needed to thrive in an increasingly AI-enabled work environment.

Host of the episode: Riha Jaishi

About the Guest

Sarah Cooper Truchard is a passionate talent development professional with over 15 years of experience in learning and development. She is dedicated to finding innovative ways to engage employees through meaningful learning experiences. She holds a B.A. in Exercise and Sports Science with a concentration in Education from St. Mary’s University, Texas, and an M.S. in Educational Human Resource Development from Texas A&M University.

Connect with Sarah on LinkedIn

Timestamps

Timestamp Topic
02:35 The growing value of soft skills as AI takes over technical and routine tasks
04:15 Human capabilities that will create a competitive edge in an AI-driven workplace
06:29 The evolving people skills managers need to lead teams through AI-driven change
08:55 Rethinking soft-skill development beyond traditional training methods
12:05 What will define high-performing employees in the AI era: technical expertise, AI proficiency, or human skills?

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