How a global aviation technology company increased peer recognition by 198% with Vantage Circle

A leading global aviation and travel technology company transformed recognition from a performance-focused process into an employee-centric culture of appreciation. By digitizing rewards and recognition with Vantage Circle, the organization connected employees across 20+ countries, resulting in a 198% increase in peer-to-peer recognition, a 7x increase in active employee presence on the platform, and 15,000+ recognition moments in just two years.

How a global aviation technology company increased peer recognition by 198% with Vantage Circle

About the organization

  • Industry: Aviation & Travel Technology
  • Company Size: 7,000+
  • Headquarters: Global
  • Type: Privately Held

198%

increase in peer-to-peer recognition

IT & Software

industry

1,000–10,000

employees

Key objective

The organization wanted to modernize its rewards and recognition program by replacing a performance-centric recognition model with a unified digital platform that would make appreciation timely, inclusive, and aligned with company values across its global workforce.

Problem statements

The organization's recognition program relied heavily on delayed, manager-led, performance-based recognition that no longer reflected the needs of a distributed workforce. It needed a digital platform that could encourage everyday appreciation, strengthen employee engagement, and create a more consistent recognition experience across teams and locations.

The organization's major challenges included:

  • Recognition was primarily focused on performance outcomes, overlooking everyday contributions and values-driven behaviors.
  • Manual approval processes delayed recognition, reducing its impact and making appreciation feel administrative rather than meaningful.
  • Recognition remained siloed within individual teams, limiting cross-functional appreciation and collaboration.
  • The shift to remote work made it difficult to maintain employee connection, timely feedback, and a consistent recognition culture across global locations.

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