How a global digital infrastructure leader increased peer recognition by 185% with Vantage Circle

A global digital infrastructure leader transformed recognition from a top-down process into an everyday habit across its global workforce. By digitizing rewards and recognition with Vantage Circle, the organization enabled employees across 190+ countries to recognize one another more frequently, resulting in a 185% increase in peer-to-peer recognition, a 134% increase in active platform users, and one recognition every two minutes.

How a global digital infrastructure leader increased peer recognition by 185% with Vantage Circle

About the organization

  • Industry: Digital Infrastructure
  • Company Size: 10,000+
  • Headquarters: Global
  • Type: Privately Held
  • Founded: 1986

185%

increase in peer-to-peer recognition

IT & Software

industry

10,000–100,000

employees

Key objective

The organization wanted to modernize its rewards and recognition program by replacing a predominantly top-down approach with a scalable digital platform that would make appreciation timely, inclusive, and aligned with its cultural transformation across its global workforce.

Problem statements

The organization's recognition program relied heavily on manager-led appreciation, making recognition difficult to scale across a globally distributed workforce. It needed a unified platform that could encourage everyday recognition while reinforcing the values driving its organizational transformation.

The organization's major challenges included:

  • Recognition was primarily driven by leadership, limiting opportunities for peer-to-peer appreciation across the organization.
  • Supporting a globally distributed workforce required a recognition program that was consistent, accessible, and scalable across regions.
  • Limited flexibility in reward redemption and system integration affected the overall employee experience.
  • The organization lacked a unified platform that could reinforce company values while providing visibility into recognition and participation across teams.

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