How a global digital infrastructure leader increased peer recognition by 185% with Vantage Circle

A global digital infrastructure leader transformed recognition from a top-down process into an everyday habit across its global workforce. By digitizing rewards and recognition with Vantage Circle, the organization enabled employees across 190+ countries to recognize one another more frequently, resulting in a 185% increase in peer-to-peer recognition, a 134% increase in active platform users, and one recognition every two minutes.

How a global digital infrastructure leader increased peer recognition by 185% with Vantage Circle

About the organization

  • Industry: Digital Infrastructure
  • Company Size: 10,000+
  • Headquarters: Global
  • Type: Privately Held
  • Founded: 1986

185%

increase in peer-to-peer recognition

IT & Software

industry

10,000–100,000

employees

Key Objective

Key objective

The organization wanted to modernize its rewards and recognition program by replacing a predominantly top-down approach with a scalable digital platform that would make appreciation timely, inclusive, and aligned with its cultural transformation across its global workforce.

Problem Statements

Problem statements

The organization's recognition program relied heavily on manager-led appreciation, making recognition difficult to scale across a globally distributed workforce. It needed a unified platform that could encourage everyday recognition while reinforcing the values driving its organizational transformation.

The organization's major challenges included:

  • Recognition was primarily driven by leadership, limiting opportunities for peer-to-peer appreciation across the organization.
  • Supporting a globally distributed workforce required a recognition program that was consistent, accessible, and scalable across regions.
  • Limited flexibility in reward redemption and system integration affected the overall employee experience.
  • The organization lacked a unified platform that could reinforce company values while providing visibility into recognition and participation across teams.

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