We often hear people say “HR is evolving.” But when you really zoom into moments of big change like rapid growth, layoffs, restructures, or mergers, it’s clear that HR’s role isn’t just evolving, it’s being tested. And maybe even redefined. The expectations placed on HR go way beyond policies and payroll now. They’re expected to lead through ambiguity, navigate emotional waters, and still keep everything moving forward.
So, in this episode, we’re diving into what it truly means to lead HR in times of change. Not just from a strategic lens, but from a deeply human one.
Joining me is Amrita Singh, Head of HR – Infotainment (JV) at Uno Minda. With rich experience across fast-paced, high-impact environments, she brings a grounded perspective on what it takes to steer people, culture, and processes through complexity while still keeping empathy at the center.
Host of this Episode: Sanjeevani Saikia
Guest Bio
Amrita is a new age leader who brings in an extensive experience across multiple facets of global HR, in different sectors and geographies. She brings in foresight, as she conceptualises people agendas in line with the organisational strategy. Her vast experiences panning almost two decades, she brings in her ability to act as first counsel to the leadership and in creating a value driven, diverse and inclusive cultural environment for the organisations she works with.
A postgraduate from Tata Institute of Social Sciences, Mumbai, she started her career in IR, with the first ever PPP in India, GMR-Delhi International Airport (P) Limited and gradually moved to HR. She supported the development and O&M of Rapid Metro in Gurugram and seamlessly integrating 12 kilometres of privately constructed Gurugram Metro with DMRC operations at Sikanderpur.
From Service to infrastructure to IT/ ITES and now in Auto Manufacturing; Amrita has enabled organisations to set up, ramp up in scale and operations, build teams and establish a positive work culture and ethos, wherever she has worked.
She is a certified EQ practitioner, certified SCP from SHRM and has also completed her Strategic Human Resource Management from IIM-Ahmedabad. In her free time loves to read and write poetry and listen to music.
Connect with Amrita: Linkedin
Timestamps
(01:52) Amrita’s corporate journey so far.
(04: 25) Ways in which HR’s role changes during times of crisis.
(10:58) HR striking the balance between supporting people while also keeping business on course.
(17:52) Role HRs play when culture feels fragile.
(21:18) Amrita discusses the consequences of not bringing HRs early enough during major change.
(25:20) Ways HR leaders can stay future-ready.
Do Give a Read: Importance of HR in Today’s Growing Organization
(30:19) Amrita's message for our listeners.
